Privacy Policy

Privacy Policy

Last Updated: November 3, 2026

RCM Roofing & Renos ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website or contacting our business. This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

We may collect personal information that you voluntarily provide when contacting us, requesting a quote, or asking about our services. This may include:

• Your name
• Email address
• Phone number
• Property address or project location
• Details about your roofing or renovation project
• Any other information you choose to provide

We may also collect basic technical information when you visit our website, such as your IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We may use the information collected to:

• Respond to inquiries and quote requests
• Contact you about requested services
• Understand your project requirements
• Schedule appointments or consultations
• Provide customer service
• Improve our website and services
• Maintain business records and meet legal obligations

We do not sell your personal information.

3. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and evaluate website performance. These technologies may collect information about how visitors interact with our website.

You can adjust your browser settings to manage or disable cookies. Some website features may not function as intended if cookies are disabled.

4. Sharing Your Information

We may share personal information with service providers who assist us with website hosting, communications, analytics, or business operations, where necessary to provide our services.

We may also disclose information when required by law or when necessary to protect our legal rights and business interests.

5. Information Security

We take reasonable steps to protect personal information against unauthorized access, use, disclosure, or loss. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet business requirements, and comply with applicable legal obligations.

7. Your Privacy Rights

Depending on applicable privacy laws, you may have the right to request access to the personal information we hold about you, request corrections, or ask questions about how your information is being used.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of websites operated by other organizations. We encourage visitors to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

RCM Roofing & Renos
Phone: 226-974-5051
Service Area: Owen Sound and surrounding communities